How DANA and QRIS Data Is Used
Our Privacy Policy applies to data created when you open an account, complete phone verification, sign in through a mobile or desktop browser, contact support or use payment steps. We may record account identifiers, device and session signals, transaction references and the status of DANA, OVO,
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GoPay or QRIS activity so we can connect a payment to the correct account and investigate an unmatched receipt. Bank transfer, virtual account and references involving BCA, BRI, Mandiri or BNI may also appear in transaction records. We use this data for account access, security checks,
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service messages and legal requests. We do not describe access as universal: account availability depends on local law, and our handling follows the rules that apply to your location. You can ask us which data we hold and why it is retained through the privacy route
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described below.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.